Session Plan
I would like to understand how you use the Log in and file your Stamp Duty Land Tax return – GOV.UK
Observing how you complete a submission using the service and ask some questions.
We may focus on:
- The time & effort to complete a submission
- Essential notifications – updates, status
- Making amendments – mistakes v changes
- Service language & guidance
- Tax calculator(s)
- Focus on what’s missing or could be improved
BUT most importantly I would like to understand what improvements you would like to see which will make the service better for you and the way you operate.