UXaaS – User Experience as a Service
Overview of UX Research & Conversion Optimisation Services :
- The consultancy-only rate is £650 + VAT p/d plus travel expenses. That’s for one day or 100 days. Consultancy-only projects are typically setting up CRO programmes/ teams or internally focused e.g. training, user researcher interviews, project kick off meetings etc and used for medium to long term assignments.
- Conversion Optimisation Kick-off Meeting (invitation for stakeholders to discuss their specific ‘needs’) £1200 + VAT plus travel expenses and travel time.
- Expert review (Heuristic) without user insight/interviews etc is £1900 + VAT. This includes expert insight, scenarios, video recordings of a practitioner using the digital assets as a potential user. This is for one asset e.g. 1 x website or 1 x mobile app etc
- Digital user persona development (typically 6 personas to start) to be used as a Voice of the Customer to inform testing and design.
- Moderated qualitative sessions e.g. conversion A/B testing are priced per project and include scenario writing, interviews, participant recruitment and incentives, lab hire and evidence/video output.
- User Journey Mapping Workshop £1800 + VAT plus travel expenses plus follow-on days, dependent on the scale of the journey/complexity.
Important: Pricing is indicative only and offered as a guide.