Focus on SDLT

Key Areas

About you

Does the SDLT service reflect how you work?

How could it be made more convenient?

Can you group your tasks to reduce time?

Does it matter that you have to pay separately to filing a return?

About your time & effort

How long do you spend each day/week using the service?

Are there areas/questions that create unnecessary friction or uncertainty?

How does it compare to other land or property tax services you might use?

How well does the service integrate?

How joined up with other departments (e.g. HMLR) is this process?

What issues does alignment or lack of alignment create?

How integrated is SDLT with your business/internal processes?

Overall satisfaction

How important is an effective easy to use Stamp Duty service to your business?

Do you look forward to using the service? If so, why and if not, why not?

Pick a number from 1 to 10 to represent how you feel before and after you use the service?

Finally, what else should we know about your SDLT experience?